Worldwide Shipping

At SmartPetCo, we proudly ship pet products to customers around the world. Our goal is to deliver quality products to your doorstep as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.

Estimated Delivery Time

• 🇺🇸 United States: 5–10 business days
• 🇬🇧 United Kingdom: 7–15 business days
• 🇨🇦 Canada: 8–18 business days
• 🇦🇺 Australia: 8–18 business days
• 🌍 Other Countries: 10–25 business days

Delivery times may vary depending on customs processing, carrier delays, weather conditions, and local delivery services.

Shipping Costs

• Free shipping may be offered on selected products or promotional campaigns.
• Shipping charges (if applicable) are calculated at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 business days to update.

Incorrect Address

Please ensure your shipping address is correct before placing an order. SmartPetCo is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and our support team will assist you in resolving the issue.

Contact Us

📧 Email: smartpetcostore@gmail.com
📞 Phone / WhatsApp: +968 78943068
🌐 Website: smartpetco.store